Disclaimer

Groomzy provides doorstep pet grooming services and related customer support. The information available on this website is provided for general service and booking purposes.

Pet Health and Safety

Pet owners are responsible for informing Groomzy about any known medical conditions, allergies, injuries, behavioural concerns, sensitivities, or other relevant information before the grooming service begins.

Groomzy may decline, postpone, or stop a grooming service if continuing the service may create a safety risk for the pet, groomer, customer, or any other person.

Veterinary Advice

Groomzy is not a veterinary medical service. Information or suggestions provided by Groomzy or its groomers should not be considered veterinary diagnosis, treatment, or professional medical advice.

Customers should consult a qualified veterinarian for medical concerns regarding their pets.

Service Results

Grooming results may vary depending on the pet's breed, coat condition, temperament, health, behaviour, and the grooming service selected.

Third-Party Services

Our website may use or link to third-party services such as WhatsApp, Google Maps, hosting providers, payment providers, or other technology platforms. Groomzy is not responsible for the availability, policies, or operation of third-party services.

Website Availability

We aim to keep our website and booking services available and accurate, but we do not guarantee uninterrupted access or that the website will always be free from technical errors.

Changes to This Disclaimer

Groomzy may update this Disclaimer as its services, website, or business operations evolve.

Contact Us

If you have questions regarding this Disclaimer, please contact Groomzy through the WhatsApp support available on our website.

Last updated: August 2026